SBS Blog

Need a quick answer to a non-critical issue? Ever wonder how to use your equipment to perform a particular function? While we love to hear from you, here you will find helpful articles to enable you to learn and use all the features of your equipment, along with how-to videos, new announcements, and useful customer information.

Why is my computer printing so slow (Part 1)? 

So you just got a new PC and it’s so much faster than your old computer. It even installed your Savin multifunction device automatically! 

But why is it printing so slow? 

Microsoft’s new Windows 10 operating system is fast, light, and intuitive but sometimes it doesn’t select the best driver for your printer. But don’t worry, you don’t have to know print drivers or ports or any of that IT knowledge to get your Savin printing up to speed. Here’s a quick guide.
 
First, let’s find the correct driver for your device. Open your browser; Chrome or Internet Explorer is fine, and go to www.skillerns.com/Multi.htm and click on Support and Downloads. Once on the Savin website, enter your Savin multifunction model and search for the print driver. Choose the driver for your operating system and download it to your computer. Saving it on the desktop is a good choice so you can find it later. Once it is downloaded, double click the file to unpack it to a folder. 

Now on to the next step! 

In Cortana, that’s the built-in assistant for Windows 10, search for printers and you’ll see Printers and Scanners. Click that and you’ll be shown all your installed printers. Find your Savin multifunction in the list, click it, then choose manage. From there, click on Printer Properties then go to the Advanced tab and click the New Driver button.
 
We’re almost done! 

In the New Window, click Next then look for the Have Driver button. Click that then use the Browse button to navigate to your desktop where you saved the files in the first step. Many drivers work for more than one model so choose your model in the list and click Next. After the driver is installed, you will want to make sure the accessories like finishers or extra trays are discovered and if you want printing to default to B/W or Color. Click the Test Print Page button on the General tab to make sure everything works and you should notice a difference in printing right away!
 
Good Job, you did it! 

If your Savin Multifunction device still seems a bit slow, look at Why is my Computer Printing so Slow (Part 2)? for more tips or you can contact us by phone or email. Or you can use our contact form on the About Us page. 

Why is my computer printing so slow (Part 2)? 

If you've already re-installed the correct print driver for your Savin multifunction but it still seems to be printing slow, these steps may be what you need to get your device printing up to speed.

Windows 10 tries to do as much to make your computing life as easy as possible but on occasion may not set things up in the way that works best. In addition to auto selecting a print driver for your device, it may also set up a printing port that may not be the best option.

Windows 10 often installs your Savin as a WSD (Web Services Device) which can be problematic. If the port is set as WSD try adding a new TCP/IP port using these steps.

In Cortana, that’s the built-in assistant for Windows 10, search for printers and you’ll see Printers and Scanners. Click that and you’ll be shown all your installed printers. Find your Savin multifunction in the list, click it, then choose manage. From there, click on Printer Properties then go to the Ports tab and find the port with your multifunction device attached. If the port type is WSD, click the Add Port just below. In the new window that pops up, select Standard TCP/IP Port and click the New Port button which will start the Add Port Wizard.

Before we go any further, you'll need to find the IP Address of your multifunction device. This number can be found by going to the device, pressing the User Tools button and selecting System Settings in the touch screen. Next touch the Interface tab and look for the IPv4 Configuration button. Touch that and you see the device's IP Address. It will be in the format of (XXX.XXX.XXX.XXX). A typical IP address would be 192.168.1.200 (ignore any leading zeros).

We're almost done! Now back to your new computer

Where we left off was at the Add Port Wizard, so click next and enter the IP Address in the top box. Don't worry about the bottom box, it will auto-fill. Click Next and the Wizard will find your printer and set the port up. Click Finish in that window, then click Close in the Printer Port window, and finally click Apply then Close in the Printer Properties window.

You've added a new port!

One additional note: Even though you have installed the correct driver, and set it up to print directly to the IP address, Windows 10 will still think it can make your system run smoother by adding the printer again using the WSD Port. The way to prevent this is to choose whichever printer you use as your default printer. Right click on it and click on Set as Default Printer. Windows will probably give you a pop-up that asks if you are sure you want to do this and not have Windows manage your printers. Choose yes that you do want to make the decision. This will put a green check mark on your default printer and prevent Windows from trying to think it knows best.

As always, contact us here if you have any questions or need help getting through these steps. And if this Quick Tip worked for you, we would love to hear your feedback!